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Generative AI for Customer Support

Streamline and eliminate waste from your customer support process with a an AI and LLM trained and fine-tuned to your business, products and processes.

Book a Demo220+ innovative enterprises use Allganize's AI solutions for customer support

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Secure Generative AI for Finance

Eliminate waste from your back office and customer support with finance-specific, secure AI and LLM Ops system

Book a Demo57 banks and financial services enterprises use Allganize's AI solutions for finance

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Partnering with the World’s Most Daring Enterprises

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Customer Support Innovators Partner with Allganize

6Accuracy

4Less time spent looking for information

5Customer query self-resolution

Allganize Finance Landing Page - Jays Version (27)Customer support cost reduction

Accurate

80% better than Chat GPT, Claude, Gemini, and other generic LLMs       

Continuous Improvement

Learns continuously from latest document updates, and human interactions

Specific to You

Domain-specific, trained and optimized for your industry and company data

Secure and Flexible

Protects your IP with cloud, on-premise and hybrid deployments, SOC2 and HIPAA compliance

6 Steps for Low Risk, High Impact Go-Live

Industry-tested and proven best-in-class automation

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Setup Allganize

On-premise, private cloud, SaaS or hybrid for AI security compliance

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Configure your use cases & workflows

Leverage conversational chatbot agents or AI-enabled webapps (ex. customer self-service, escalation to CSR, ticket creation, root cause research)

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Configure your use cases & workflows

Leverage conversational chatbots or AI-enabled webapps (ex. regulation research, compliance, underwriting, customer support)

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point-3

Connect all data sources

Knowledge bases, file repositories, communication tools - from ERPs and  CRMs, product documentation to cloud document storage databases, email and calendars

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point-4

Select best LLM for each task

Use commercial or open source models like ChatGPT, Claude, Gemini, DBRX, or leverage Allganize's finserv-optimized models

point-4

Select best LLM for each task

Use commercial or open source models like ChatGPT, Claude, Gemini, DBRX, or leverage Allganize's finance-optimized models

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point-5

Roll out to your teams

Quickly roll out with intuitive UI, automated user guides and FAQs, and role-based app market distribution

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point-6

Auto-improve and fine-tune

Leverage new data and user live feedback in real time to improve accuracy and to quickly meet and surpass target KPIs

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Auto-improve and fine-tune

Leverage new data and user live feedback in real time to improve accuracy and to quickly meet and surpass target KPIs

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Key Features Our Customers Love

growth_iconCustomer-specific LLM and RAG AI

AI and large language model for customer support, trained on your products, processes and workflows

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Flexibility

Protects your IP with SOC2 and HIPAA-compliant cloud, on-premise, or hybrid deployments

box_arrow_iconKnowledge Base
Integrations

 Out of the box integrations with all your data repositories, systems and tools, product guides and FAQs

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Data Ingestion 

Understand, recognize and analyze all your data - structured and unstructured, charts, diagrams and tables 

speech_bubble_iconReal-time Feedback Integration

 Fine-tune every answer based on the latest accuracy and user feedback for continuous improvement 

shopping_bag_iconOne-stop
AI/LLM Ops

LLM App Market for rapid deployment of AI-backed conversational and web apps to automate CS workflows

Frequently Asked Questions

What LLMs do you work with?

We work with the over 30 LLMs including Chat GPT, Llama, Claude, Gemini and others.

What deployment options do you support?

We are able to support one of three deployment models to drive AI data protection compliance - on-premise/private cloud, hybrid, and SAAS. Most of our customer use SAAS deployment. Large security-focused enterprises (for example, banks and other financial services) are more likely to deploy on-premise or in a hybrid architecture.

What systems do you integrate with?

The level of IT involvement required depends on deployment type (SaaS, hybrid on on-premise), level of integrations and customization. At its most general, Allganize requires minimal IT resources for its SAAS deployment, integration with out of the box knowledge and data sources and fully UI-driven creation and administration of customer support AI solutions.

How much IT involvement is required to setup Allganize?

Allganize provides UI-based configuration and management that can be supported directly by business users. The level of IT involvement depends on the level of integration with in-house systems, whether it is SAAS or on-premise deployment, or specific business processes within the customer organization. 

“After comparing four leading vendors, we selected Allganize's Alli, which has highest response accuracy, lowest administration needs, and can be securely deployed at low operating cost.”

hajimi-ikeda-allganize-managing-director

Hajimi Ikeda 

Managing Director, Digital Company and Sales
Nomura Group

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